We’d then have to quit the app on the phone and restart it and re-enter the PIN number to continue. But we found that the session crashed when clicking on Processes or Applications under the System Info tab.
The connection was quick and the resolution was OK but not as good as we thought it might be from the way it’s described on the Dameware website.īeing able to browse the local workstation’s drives and copy files to the remote device was good and worked with no problem.
We experienced numerous crashes while accessing options in the left menu (Image credit: Solarwinds)Įventually, we were able to connect to a test phone after downloading an app and entering a PIN number which is generated from the console on the technician’s workstation.
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